Shipping Policy
Natl Elements current processing time once order is received is 3-5 business days.
Shipping will occur via USPS Priority Mail (2-3 business days). tracking will be provided as soon as order ships and can be checked via email.
INTERNATIONAL SHIPPING CURRENTLY UNAVAILIBLE
***ALL SEAMOSS GEL ORDERS ARE SHIPPED MON-WED ONLY DUE TO THE GEL BEING A REFRIDGERATED ITEM AND TO INSURE FRESHNESS UPON DELIVERY.
Please ensure that your shipping address is accurate when placing orders, whereas, we are not responsible for lost packages due to incorrect shipping address and no refunds will be issued. PLEASE TAKE YOUR TIME DURING CHECKOUT TO ENSURE ALL INFORMATION IS CORRECT AND TO AVOID ANY MISTAKES.
Please contact us if you have any questions about processing and shipping procedures via email at natlelements86@gmail.com
Refunds And Returns
We are saddened to hear you may not be satisfied with your products.
Due to the nature of Natl Elements products, ALL SALES ARE FINAL.
We've tried to make a range of products for all skin types, but everyone's skin is different. Results will vary with skin condition, severity, and frequency of use.
Please contact us via email at natlelements86@gmail.com if you have any questions or concerns about your order or if any of the following problems occur with your order:
*Item(s) arrive damaged or defective
(Please inspect your order within 24-48 hours of receiving your order and contact us immediately if the item is damaged, defective, or if you receive the wrong item.)
Please include a photo of damaged/defective item and the order number as well to better help us locate your order, and we will do our very best to correct the matter.
**Buyers are responsible for reshipping costs**